Summary
Overview
Work History
Education
Skills
Timeline
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Tyenne Smith

Norristown,PA

Summary

Versatile and results-driven professional with a robust background in customer service and security, notably with Allied Universal Security Services. Excelled in enhancing safety and client satisfaction through vigilant security monitoring and exceptional service delivery. Skilled in communication and time management, consistently achieving efficiency and client commendation.

Overview

5
5
years of professional experience

Work History

Driver

LabCorp
Philadelphia, PA
12.2023 - 12.2024
  • Completed necessary paperwork and documentation for deliveries.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Transported riders to designated stops according to pre-determined schedules.
  • Delivered packages to customers in a timely and efficient manner.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Maintained delivery schedules without compromising safety.

Driver Helper

Amazon
Conshohocken, PA
03.2022 - 06.2024
  • Clock in 10am and we would have stand up which is the supervisor telling us what to expect that Day
  • Then our staff manager would give us our route bag which had route paper, gps phone, flash light and chargers also our van keys
  • We would find our assigned van, pull out and tell quad A our route and they'll assign us to our quad
  • Then will get signaled to move up and load up our bags
  • It's good to put our bags in order like it says on the paper but load it up bottom to the top of the van
  • Just so you know what package to grab out the bag on the stops
  • The gps would help alot especially in the rain and snow

Front Desk Receptionist/Security

Securitas
Lansdale, PA
11.2022 - 05.2024
  • I would clock in at 2pm white button up shirt and dress pants
  • I would log in my friend entry, every 30 minutes you log in your entry to know what's going on around the building
  • Check the cameras and alarms, make Sure everyone that checks in has a badges
  • If you have no badge you will be signed in as a guest and will be escorted through the building
  • We have a lab since I worked at Merck so had to make sure the building was secure!
  • We must tour both building before end of shift, while we tour we must tell headquarters so they can watch me on the camera and watch my post
  • I would clock out at 10pm and do it all over again the next day
  • Incident reports are made if we have any issue in the building
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Coordinated maintenance requests for office equipment and facilities.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Verified photo IDs and tickets to allow guests passage.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Transportation Driver

Medical Transport LLC
Norristown, PA
12.2023 - 04.2024
  • Clock in at 7am and I'd get my route through our routing app, then I'd inspect my van if everything is good I'll start my van
  • Once I start my van seatbelt, and I'd pull off and go pick up my first client since it's early I won't honk the horn
  • I'll call the facility to make sure the client is ready
  • Head up to the client and assist them to the van, then I'll seat them and make sure they are buckled
  • And start my drop off for the day
  • Sometimes you won't get off until 9pm depending on the clients appointments and traffic

Security Officer

Allied Universal Security Services
Conshohocken, PA
01.2023 - 05.2023
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Assisted in the development and implementation of security policies and procedures.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Enforced access control measures in accordance with established procedures.

Security Officer

Securtias Security Services
King Of Prussia, PA
03.2022 - 12.2022
  • Monitored security cameras to identify and respond to suspicious activity.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Verified photo IDs and tickets to allow guests passage.
  • Enforced access control measures in accordance with established procedures.
  • Monitored premises and recorded activity in daily officer reports.
  • Reported safety hazards for remediation response.
  • Confirmed visitor identification prior to granting entry into the building.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Security Officer

Allied Universal Security Services
King Of Prussia, PA
12.2021 - 10.2022
  • Monitored security cameras to identify and respond to suspicious activity.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Checked for safety hazards and took corrective action when necessary.
  • Maintained high levels of alertness throughout shifts.

Dietary Aide

Genesis Healthcare
Norristown, PA
02.2021 - 08.2022
  • I would clock in, get the juices and trays ready while the cook is cooking
  • And make the trays we have to make sure we read the clients receipts that's have strict diets!
  • Because I work in a nursing home we'd have to make sure we follow
  • The clients that are on strict diets gets certain foods
  • Will stack the trays then send them up
  • After that we help with dishes, and cleaning
  • And take a break then repeat that same task for lunch
  • I only ever did lunch and breakfast because I was morning shift

Dietary Aide

Suburban Woods
Norristown, PA
12.2019 - 05.2021
  • I'd clock in, greet everyone make sure I got everything out to put on the trays
  • I would go down the list of their diet and put what they can have on the tray
  • And then after all the trays are filled will put them on the cart take them up
  • Then clean up the kitchen and get ready for the next meal
  • It's a little down time while the patients are eating

Education

High school - Diploma

Bonanza high school
Las Vegas, NV
05.2018

Skills

  • Customer service
  • Time management
  • Food service
  • Communication skills
  • Computer literacy
  • Microsoft word
  • Documentation review
  • Guest services
  • Driver
  • Security
  • Restaurant experience
  • Dietary department experience
  • Kitchen experience
  • Cooking
  • Resident's rights
  • Medical terminology
  • Delivery pickup
  • Daily logging
  • Commercial driving
  • Passenger transportation

Timeline

Driver

LabCorp
12.2023 - 12.2024

Transportation Driver

Medical Transport LLC
12.2023 - 04.2024

Security Officer

Allied Universal Security Services
01.2023 - 05.2023

Front Desk Receptionist/Security

Securitas
11.2022 - 05.2024

Security Officer

Securtias Security Services
03.2022 - 12.2022

Driver Helper

Amazon
03.2022 - 06.2024

Security Officer

Allied Universal Security Services
12.2021 - 10.2022

Dietary Aide

Genesis Healthcare
02.2021 - 08.2022

Dietary Aide

Suburban Woods
12.2019 - 05.2021

High school - Diploma

Bonanza high school

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Tyenne Smith