Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Tye’Ya Dale

Killeen,TX

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Energetic with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Developed strong customer service and teamwork skills in high-paced, customer-focused environment. Knowledgeable in efficient cleaning techniques and equipment operation. Eager to transition into new field, leveraging these skills to bring value to new role.

Offering reliability, physical stamina, and efficient work approach, eager to develop in fast-paced environment. Delivers ability to quickly learn warehouse processes and master inventory management tasks. Ready to use and develop problem-solving and organizational skills

Overview

4
4
years of professional experience

Work History

Shift Leader

Long John Silver's
Killeen
08.2022 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Team Member

Gattispizza
2497 E Central Texas Expy, Killeen, TX 76543
03.2025 - 08.2025
  • Operated kitchen equipment to prepare and cook menu items efficiently.
  • Assisted in maintaining cleanliness and sanitation standards in food preparation areas.
  • Collaborated with team members to ensure timely service during peak hours.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.

Team Member

Tommy's Express Car Wash
4611 Benjamin Dr, Killeen, TX 76549
07.2025 - 11.2025
  • Assisted customers with service selections, enhancing overall satisfaction and experience.
  • Collaborated with team members to achieve daily operational goals and maintain service standards.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.

Package Handler

FedEx
15904 Impact Way, Pflugerville, TX 78660
12.2025 - 01.2026
  • Operated material handling equipment to ensure efficient package movement and sorting.
  • Collaborated with team members to streamline loading and unloading operations, enhancing workflow efficiency.
  • Adhered strictly to safety protocols, minimizing workplace accidents and ensuring compliance with regulations.
  • Followed safety regulations to maintain safe work environment.

Education

Associate of Arts - Business Administration

Strayer University
05-2027

General Studies

C E Ellison High School
Killeen, TX
05-2024

Skills

  • Equipment Troubleshooting
  • Operations Support
  • Production Reporting
  • Production Scheduling
  • Customer Service Management
  • Issue Resolution
  • Strong verbal and written communication
  • Positive attitude
  • Problem-solving
  • Customer service management
  • POS system operation
  • Daily workflows

Education and Training

true

Timeline

Package Handler

FedEx
12.2025 - 01.2026

Team Member

Tommy's Express Car Wash
07.2025 - 11.2025

Team Member

Gattispizza
03.2025 - 08.2025

Shift Leader

Long John Silver's
08.2022 - Current

General Studies

C E Ellison High School

Associate of Arts - Business Administration

Strayer University