Tykeesha Dickerson
operations manager
Paulsboro,NJ
Summary
Dynamic Housing Case Manager with a proven track record at Wedgewood Americana, enhancing housing stability and client self-sufficiency through strategic partnerships and supportive counseling. Skilled in client advocacy and policy knowledge, I excel in creating tailored solutions that foster significant community integration and improved client outcomes. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
10
10
years of professional experience
Work History
Housing Case Manager
Wedgewood Americana Licensed Residential Facility
09.2021 - 03.2022
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
- Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
Community Living Specialist
AdvoServ of NewJersey
02.2012 - 06.2021
- Facilitated positive social interactions among residents by organizing group activities, outings, and events that catered to diverse interests and abilities.
- Provided crisis intervention services when necessary to maintain resident safety while seeking appropriate long-term solutions for challenging situations.
- Increased resident satisfaction by effectively addressing individual concerns and promoting open communication among staff, residents, and families.
- Developed strong rapport with residents through consistent, empathetic communication and genuine interest in their personal lives.
- Assisted residents in maintaining optimal physical health by encouraging regular exercise, proper nutrition, and adherence to prescribed medications or treatments.
- Evaluated program effectiveness using outcome measurements and feedback from residents, families, staff members, and community partners to identify areas for continued growth and improvement.
- Improved community integration for residents by developing and implementing tailored support plans.
Education
High School Diploma -
Deptford High School
Deptford High School06-1997
Skills
- Client Advocacy
- Multicultural Sensitivity
- Policy Knowledge
- Supportive Counseling
Timeline
Housing Case Manager
Wedgewood Americana Licensed Residential Facility
09.2021 - 03.2022
Community Living Specialist
AdvoServ of NewJersey
02.2012 - 06.2021
High School Diploma -
Deptford High School
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