Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty’Leema Capers

Bayonne ,NJ

Summary

Reliable and adaptable professional with over 3 years of experience in security, concierge service, and customer-facing roles. Known for strong communication, attention to detail, and the ability to remain calm under pressure. Skilled in surveillance, conflict resolution, and access control, with a flexible and dependable work ethic.

Overview

4
4
years of professional experience

Work History

Concierge

Metropolis Towers
Jersey City, NJ
02.2025 - Current
  • Greet and assist residents and guests with professionalism and warmth
  • Monitor building access and ensure security procedures are followed
  • Handle incoming packages and coordinate with delivery personnel
  • Managed front desk tasks, including check-ins and check-outs efficiently.

Security Officer

Harvard Protection Services
Jersey City, NJ
04.2024 - 02.2025
  • Maintained safety of commercial buildings through regular patrols
  • Operated CCTV systems and performed access control duties
  • Conducted regular patrols to identify potential hazards and security risks.
  • Responded promptly to alarms and emergencies, coordinating with local authorities as needed.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Security Officer

Allied Universal Security Services
Jersey City, NJ
06.2023 - 02.2025
  • Monitored premises to ensure safety and security for all visitors and staff.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Confirmed visitor identification prior to granting entry into the building.

Customer Service Agent

Amazon
Bayonne , NJ
01.2022 - 05.2024
  • Assisted customers with inquiries and product information via phone and email.
  • Resolved customer complaints efficiently while maintaining a positive attitude.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

High School Diploma -

Henry Snyder High School
Jersey City, NJ
06-2021

Skills

  • Customer Service
  • Surveillance & Patrolling
  • Front desk management
  • Package handling
  • Emergency response
  • Access control
  • CCTV Monitoring
  • Time Management
  • Problem Solving
  • Adaptability
  • Computer Skills

Timeline

Concierge

Metropolis Towers
02.2025 - Current

Security Officer

Harvard Protection Services
04.2024 - 02.2025

Security Officer

Allied Universal Security Services
06.2023 - 02.2025

Customer Service Agent

Amazon
01.2022 - 05.2024

High School Diploma -

Henry Snyder High School

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