Tyler Cebular
Bradenton,FL
Summary
At Junkluggers, I excelled in navigating high-pressure logistics and enhancing customer satisfaction through effective problem-solving and superior customer service. My leadership boosted team performance and quality control, leveraging computer proficiency and interpersonal skills to achieve and maintain high service standards.
Overview
2
2
years of professional experience
Work History
Driver
Junkluggers
06.2022 - 05.2024
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
- Leveraged strong interpersonal skills when resolving conflicts among team members or addressing client concerns promptly and professionally.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
Education
Bachelor of Science - Chemistry
Alvernia University
Reading, PA12.2024
Skills
- Customer Service
- Problem-solving abilities
- Customer Relations
- Computer Proficiency
- Money handling abilities
- Call Management
- Team Development
- Quality Control
Relevant Courses
- Biochemistry
- Organic Chemistry
- Calculus 1 & 2
- Physics 1 & 2
Accomplishments
- Student Athlete Varsity Golf Member
Alvernia Golf Team August 2019-2023
References
Available Upon Request
Timeline
Driver
Junkluggers
06.2022 - 05.2024
Bachelor of Science - Chemistry
Alvernia University
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