Tyler Edstrom
Rexburg,ID
Summary
Versatile and achievement-oriented professional, excelling in customer service and mechanical troubleshooting. Leveraged teamwork and problem-solving skills to enhance operational efficiency and customer satisfaction. Expert in equipment repair and maintenance, consistently delivering high-quality work within stringent deadlines.
Overview
7
7
years of professional experience
Work History
Crew Member
Maverik Gas Station
06.2023 - 09.2024
- Worked front counter.
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of gas station to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Maintenance Technician
Smarte Carte
04.2021 - 11.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Security Officer
Allied Universal Security
09.2019 - 02.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Operations Technician
Live Nation
04.2017 - 11.2019
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Mechanical Troubleshooting
- Hand and power tools
- Mechanical Repair
- Equipment Installation
Timeline
Crew Member
Maverik Gas Station
06.2023 - 09.2024
Maintenance Technician
Smarte Carte
04.2021 - 11.2022
Security Officer
Allied Universal Security
09.2019 - 02.2020
Operations Technician
Live Nation
04.2017 - 11.2019
High School Diploma -
Copper Hills High School
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