Tyler Englert
Cincinnati,Ohio
Summary
Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Dell Technologies
Nashville, TN
04.2022 - Current
- Researched customer needs and preferences to identify opportunities for new business.
- Provided customers with product information, pricing and availability.
- Generated leads through cold calling potential clients.
- Conducted outbound calls to existing clients to upsell products or services.
- Maintained detailed records of customer interactions, orders and account status updates.
- Assisted in resolving customer complaints in a prompt manner.
- Contributed ideas for improving internal processes related to sales operations.
- Took inbound calls on headset, promoting products and services to secure new accounts.
Assistant Manager and Head Crest Academy Instructor
Green Crest Golf Course
Cincinnati, Ohio
07.2019 - 02.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Advertised and operated over 40 camps and clinics for adults and children.
- Advertised and operated leagues for beginners.
- Generated over $45,000.00 in revenue.
- Ran the pro shop by checking people in, selling merchandise, and promoting future events.
- Advertised and sold golf equipment.
- Executed email Marketing campaigns.
Lead Generator
Airtron Heating and Air
Cincinnati, Ohio
02.2019 - 07.2019
- Marketed Airtron’s products to customers interested in upgrading their current equipment.
- Traveled to various Home Depot and Lowes locations and talked to customers about their heating and air needs.
- Made customers aware of the latest technology in the heating and air industry.
- Scheduled appointments for customers to get quoted on prices.
- Ran promotional events at different locations to generate leads.
Assistant Manager
Becket Ridge Golf Course
Cincinnati, Ohio
08.2016 - 08.2018
- Advertised and organized outings, tournaments, and leagues.
- Provided guidance and support to staff members on tasks and objectives.
- Balanced customer interactions while also keeping up with carts.
- Ran the pro shop by checking people in, selling merchandise, and promoting future events.
- Served food and drinks to customers.
- Managed customer complaints in a timely manner.
Education
Bachelor of Business Administration - Marketing
University of Cincinnati, Carl H. Lindner College of Business
Skills
- Telephone Sales
- Cold Calling Expertise
- Attention to Detail
- Pipeline Development
- Order Management
- Lead Qualification
- B2B Sales
- Email and Phone Etiquette
- Salesforce
- Cheerful and Energetic
- Organized and Efficient
- Closing Techniques
- Relationship Building and Management
- Mentoring New Hires
Affiliations
- Avid Golfer
- Musician
- Dog Dad
- Videogames
Timeline
Inside Sales Representative
Dell Technologies
04.2022 - Current
Assistant Manager and Head Crest Academy Instructor
Green Crest Golf Course
07.2019 - 02.2022
Lead Generator
Airtron Heating and Air
02.2019 - 07.2019
Assistant Manager
Becket Ridge Golf Course
08.2016 - 08.2018
Bachelor of Business Administration - Marketing
University of Cincinnati, Carl H. Lindner College of Business
Similar Profiles
Reventh Raj YataReventh Raj Yata
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
M.Banu PrakashM.Banu Prakash
Senior Analyst, Sales at Dell International Services (Dell Technologies)Senior Analyst, Sales at Dell International Services (Dell Technologies)
Reginald WilkinsonReginald Wilkinson
Quality Engineer at DELL TECHNOLOGIES / DELL EMCQuality Engineer at DELL TECHNOLOGIES / DELL EMC
Christian KolianosChristian Kolianos
Intern at The Potomac Institute For Policy StudiesIntern at The Potomac Institute For Policy Studies