Tyler Jackson
Decatur,IL
Summary
Customer service professional with exceptional multitasking and time management skills, consistently surpassing customer satisfaction targets. Demonstrated ability to manage high-volume interactions while providing outstanding experiences. Currently seeking a cardiothoracic surgeon internship to leverage skills in a collaborative team environment and contribute to service excellence.
Overview
2
2
years of professional experience
Work History
Receptionist
Imboden Creek Living Center
Decatur, IL
05.2022 - 06.2023
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Collaborated with other volunteers to ensure a successful event.
- Greeted guests, answered questions, and provided directions as needed.
- Coordinated transportation needs for participants attending service projects or events.
Service Volunteer
Young Leaders In Action
Decatur, IL
08.2021 - 03.2023
- Assisted with the organization of volunteer activities and events.
- Collaborated with other volunteers to ensure a successful event.
- Greeted guests, answered questions, and provided directions as needed.
- Performed administrative tasks such as filing paperwork and entering data into databases.
- Maintained contact lists of volunteers and staff members involved in service initiatives.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Education
High School Diploma -
Saint Teresa High School
Decatur, IL05-2024
Skills
- Bookkeeping
- Effective Scheduling
- Strategic Meeting Organization
- Financial Recordkeeping
- Appointment Organization
- Office Administration
- Performance improvement
- Verbal and written communication
Accomplishments
- National Honors Society
- National Honors Society of High School Scholars
Timeline
Receptionist
Imboden Creek Living Center
05.2022 - 06.2023
Service Volunteer
Young Leaders In Action
08.2021 - 03.2023
High School Diploma -
Saint Teresa High School
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