Dedicated crew member with strong customer service skills and a commitment to ensuring safety and satisfaction during excursions, driving positive guest experiences.
Work History
Crew Member
5 Years 6 Months
45 North Yacht Management | 04.2021 - Current
Operated various yacht equipment to ensure safety and functionality during excursions.
Assisted in maintenance and cleaning of vessels, maintaining high standards of cleanliness and organization.
Provided exceptional customer service to guests, addressing inquiries and ensuring a positive experience.
Trained new crew members on operational procedures and safety protocols.
Collaborated with team members to complete orders.
Manager
1 Year 9 Months
Tracers Inc | 07.2019 - 04.2021
Led daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored staff focused on service excellence.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Crew Member
1 Year 5 Months
Al and Jim's Tree Service | 02.2018 - 07.2019
Operated chainsaws and other equipment for safe tree trimming and removal.
Assessed tree health and structural integrity to determine necessary trimming techniques.
Collaborated with team members to execute complex tree pruning projects efficiently.
Developed maintenance schedules for tools, ensuring optimal performance and longevity.
Implemented waste disposal processes for tree debris in compliance with local regulations.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Limbed and pruned variety of tree species.
Line Cook
3 Years 5 Months
Cunningham's Family Restaurant | 04.2014 - 09.2017
Prepared ingredients following standardized recipes for consistency and quality.
Operated kitchen equipment safely while maintaining cleanliness and organization.
Collaborated with team members to ensure timely food service during peak hours.
Trained new staff on food preparation techniques and kitchen protocols.