Tyler Potter
Crestview,Florida
Summary
Dedicated customer service professional with strong complaint resolution and transaction processing skills. Committed to enhancing customer experiences and fostering relationships.
Overview
5
5
years of professional experience
Work History
Customer Service Staff Member
Publix
crestview, Florida
04.2021 - Current
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Assisted customers with inquiries and product selections in a friendly manner.
- Processed customer transactions accurately and efficiently at the checkout.
- Educated customers on promotions, products, and store policies effectively.
- Trained new staff on best practices for customer service and store procedures.
- Maintained a clean and organized store environment for customers and staff.
Kitchen Staff Member
Brooklyn Bar and Grill
Crestview, Florida
03.2024 - 06.2024
- Followed food safety guidelines to prevent cross-contamination.
- Maintained cleanliness and organization in kitchen workstations.
- Operated kitchen equipment safely and efficiently during shifts.
Education
GED
Skills
- Customer service
- Transaction processing
- Complaint resolution
- Product knowledge
- Customer relationship management
- Employee training
- Food safety
- Sanitation practices
- Effective communication
- Team collaboration
- Problem solving
- Time management
Timeline
Kitchen Staff Member
Brooklyn Bar and Grill
03.2024 - 06.2024
Customer Service Staff Member
Publix
04.2021 - Current
GED