Tyler Redmon
Abingdon ,MD
Summary
Results-oriented individual with a strong background in customer service and inventory management. Known for attention to detail and effective problem-solving skills, ready to leverage expertise to improve operational efficiency and meet customer needs.
Overview
10
10
years of professional experience
Work History
Crew Member
Akehurst Landscape Service, Inc
Joppa, MD
03.2024 - 10.2025
- Operated landscaping equipment to enhance project efficiency and effectiveness.
- Assisted team in planting, trimming, and maintaining landscapes to ensure client satisfaction.
- Monitored inventory levels of tools and materials to support daily operations.
- Conducted routine maintenance on equipment to minimize downtime and ensure safety standards.
- Collaborated with team members to execute landscape designs according to specifications.
- Adapted quickly to changing tasks and maintained productivity in fast-paced environments.
- Ensured compliance with safety regulations during all landscaping activities to protect team welfare.
Department Specialist
Wine World
Abingdon, MD
11.2021 - 03.2024
- Assisted in inventory management by tracking stock levels and placing timely orders.
- Supported customer service initiatives by addressing inquiries and resolving issues effectively.
- Collaborated with team members to streamline operational processes and improve efficiency.
- Maintained accurate records of product shipments and deliveries to ensure compliance with regulations.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Delivered key information on product features to help customers make educated purchasing decisions.
- Delivered exceptional customer service to internal clients by promptly addressing inquiries and resolving issues efficiently.
Crew Member
Jimmy John’s
Abingdon, MD
04.2019 - 07.2020
- Provided training support for new crew members on operational procedures and safety practices.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Cashier
Wegmans
Abingdon, MD
02.2018 - 01.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining store cleanliness and organization to enhance the shopping experience.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Collaborated with team members to ensure timely restocking of merchandise on sales floor.
- Maintained knowledge of product offerings to inform customers and support sales efforts.
- Implemented cash handling procedures, ensuring accurate cash register reconciliation at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
Anytime Spas and Pools
Fallston, MD
03.2017 - 09.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
Department Specialist
Gabriel Brothers
Abingdon, MD
05.2015 - 08.2016
- Trained new staff on company policies, procedures, and best practices for operational excellence.
- Led cross-departmental initiatives to improve overall service quality and customer satisfaction metrics.
- Improved department efficiency by streamlining processes and implementing new organizational systems.
- Identified areas for improvement in department procedures, resulting in increased productivity and employee satisfaction.
- Increased customer service success rates by quickly resolving issues.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Supported customer service initiatives by addressing inquiries and resolving issues effectively.
- Collaborated with team members to streamline operational processes and improve efficiency.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
High School Diploma -
Edgewood High School
Edgewood, MD06.2016
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Self-discipline
- Interactive communication skills
- Flexible schedule
Timeline
Crew Member
Akehurst Landscape Service, Inc
03.2024 - 10.2025
Department Specialist
Wine World
11.2021 - 03.2024
Crew Member
Jimmy John’s
04.2019 - 07.2020
Cashier
Wegmans
02.2018 - 01.2019
Crew Member
Anytime Spas and Pools
03.2017 - 09.2017
Department Specialist
Gabriel Brothers
05.2015 - 08.2016
High School Diploma -
Edgewood High School