Tyra Njoroge
Fort Worth
Summary
Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging communication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chick Fill A
02.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Clerk
QuikTrip
05.2022 - 10.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Assisted with onboarding of new employees.
Education
High School Diploma -
Premier High School
Fort Worth, TX06-2023
No Degree - Cosmetology
Ogle Cosmetology School
Hurst, TX02-2025
Skills
- Telephone etiquette
- Customer satisfaction
- Cash management
- Prioritization
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Active listening
- Strong work ethic
- Professional appearance
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Clerk
QuikTrip
05.2022 - 10.2023
Crew Member
Chick Fill A
02.2021 - 03.2022
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
High School Diploma -
Premier High School
No Degree - Cosmetology
Ogle Cosmetology School
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