Tyra Smith-Ali
Chester ,PA
Overview
18
18
years of professional experience
Work History
Driver
Countywide Transportation For The Handicap
09.2016 - 09.2021
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Server
Clarion Hotel By Choice Hotels
02.2012 - 02.2015
- Answered customers' questions, recommended items, and recorded order information.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Doubletree By Hilton Hotel
09.2001 - 11.2011
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Checked guests' identification before serving alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Business Economics
Chester High School
Chester, PA06.1985
Skills
- Customer Service
- Safe Driving Techniques
- Time Management
- Safety Protocols
Timeline
Driver
Countywide Transportation For The Handicap
09.2016 - 09.2021
Server
Clarion Hotel By Choice Hotels
02.2012 - 02.2015
Server
Doubletree By Hilton Hotel
09.2001 - 11.2011
Business Economics
Chester High School