Tyreese Williams
Washington,DC
Summary
I can offer excellent customer service support, I’m also a professional performer with the public. I know how to make my clients feel comfortable and confident
Overview
21
21
years of professional experience
Work History
Concierge
MB staffing
Washington, DC
08.2023 - Current
- My role at mb staffing is to provide excellent customer service, to all residents at every site I'm given
Sales Clerk
7/11 Convenience Store
Washington, DC
02.2022 - 08.2023
- My role as a sales clerk was to give excellent customer service and valuable information if needed about the business
Customer Service Associate
Wholes food
Washington, DC
11.2019 - 08.2022
- Updated databases with new and modified customer data.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Loader Operator
UPS
Landover, MD
12.2016 - 06.2022
- My Role for UPS was loading the trucks and making sure that they were ready for delivery the next day.
Customer Service Manager
Publix Grocery Store
Daytona Beach, FL
01.2009 - 07.2018
- Led team engagement to assist cross-functional departments and achieve goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Customer Service Manager
Giant Food Stores
Oxon Hill, MD
09.2002 - 12.2015
- Led team engagement to assist cross-functional departments and achieve goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Education
High School Diploma -
Anacostia High School
Washington, DC06-1986
Skills
- Administrative Support
- Transportation Coordination
- Guest Relations
- Customer Service
- Customer Relationship Management (CRM)
- Guest Services
- Retail Marketing
Timeline
Concierge
MB staffing
08.2023 - Current
Sales Clerk
7/11 Convenience Store
02.2022 - 08.2023
Customer Service Associate
Wholes food
11.2019 - 08.2022
Loader Operator
UPS
12.2016 - 06.2022
Customer Service Manager
Publix Grocery Store
01.2009 - 07.2018
Customer Service Manager
Giant Food Stores
09.2002 - 12.2015
High School Diploma -
Anacostia High School