Tyrine Mason
Arlington,TX
Summary
Dynamic administrative professional with extensive experience at the Department of Family and Protective Services. Proven expertise in data entry and accounts receivable, complemented by strong employee training and conflict resolution skills. Recognized for enhancing operational efficiency and delivering exceptional customer service while managing diverse administrative functions.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Department of Family and Protective Services
Dallas, TEXAS
11.2024 - 02.2025
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Performed data entry tasks to update electronic databases with relevant information from scanned documents.
Assistant Manager
Friendship Tower
Dallas, TX
03.2024 - 12.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed accounts receivable records for outstanding balances due from tenants each month.
- Conducted background checks on applicants.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Used conflict resolution skills to quickly resolve issues among residents.
- Provided excellent customer service both in person and over the phone.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Contacted and followed up with tenants on renewal notices.
- Created monthly rent invoices and distributed them via email or mail to tenants on time.
Clerk
Joliet District 86
Joliet, IL
08.2006 - 03.2018
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Greeted customers, answered general questions and directed to appropriate locations.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Assistant Manager
Countrywoods Apartments
Naperville, IL
06.1998 - 06.2003
- Oversaw daily operations, maintenance, and administration of various properties.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Monitored building security systems, including alarms and cameras.
- Coordinated apartment turnover process between tenants and cleaning staff.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Enforced rules regarding noise levels, parking regulations, pet policies.
- Prepared monthly reports detailing occupancy rates, outstanding balances due from tenants.
- Prepared detailed budgets and financial reports for properties.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Delegated work to staff, setting priorities and goals.
- Conducted employee performance reviews in collaboration with human resources.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL12-2016
Skills
- Data entry
- Accounts receivable
- Employee training
- Office equipment operation
- Calendar management
- Administrative operations
Timeline
Administrative Assistant
Department of Family and Protective Services
11.2024 - 02.2025
Assistant Manager
Friendship Tower
03.2024 - 12.2024
Clerk
Joliet District 86
08.2006 - 03.2018
Assistant Manager
Countrywoods Apartments
06.1998 - 06.2003
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
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