TYRIQUE HINTON
Raleigh,US
Summary
I am a Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. I am a Personable and dedicated Customer Service Representative with extensive experience in customer service wether it was helping someone move out of town in a rush or even just simply installing a tire on there car to help that person out I am a solid team player with an upbeat positive attitude and proven skill in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to company success. Articulate enthusiastic and results-oriented with demonstrated passion for building relationships cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Uhaul Moving And Storage
07.2024 - 10.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Educated customers about billing, payment processing and support policies and procedures.
Residential Connectivity Specialist
Spectrum
12.2023 - 05.2024
- During my time at Spectrum, I went door to door offering special proposals to new and former existing costumers
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Implemented innovative sales techniques that led to increased close rates and shorter sales cycles.
Costumer Service Representative
U-haul
08.2022 - 12.2023
- During my time at U-haul, I cleaned and drove 10 to 26 ft trucks
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Also helping check in costumers with their reservations
Tire Technician
DISCOUNT TIRE
10.2021 - 06.2022
- Inspected tires for defects and wear
- Measured tread depth and determined need for replacement
- Replaced worn tires with new ones of the same size and type
- Balanced wheels using electronic machines to ensure even tire wear
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials
- Rotated tires and reset tire pressure monitoring systems
- Removed old tires from rims using specialized tools such as bead breakers and tire irons
Online Grocery Associate
WALMART
05.2021 - 10.2021
- Assisted customers with online grocery orders
- Answering questions and providing helpful information
- Researched products and pricing to ensure accuracy of orders
- Maintained accurate records of all orders placed through the website
- Responded promptly to inquiries from customers regarding their online grocery orders
Education
HIGH SCHOOL DIPLOMA -
Rolesville High School
Rolesville, NC06.2021
Skills
- Active Listening
- Sales
- Communication
- Costumer service
- Strong work ethic
- Problem-solving abilities
- Customer Service
- Computer Proficiency
- Call center experience
Certification
Forklift certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Uhaul Moving And Storage
07.2024 - 10.2024
Residential Connectivity Specialist
Spectrum
12.2023 - 05.2024
Costumer Service Representative
U-haul
08.2022 - 12.2023
Tire Technician
DISCOUNT TIRE
10.2021 - 06.2022
Online Grocery Associate
WALMART
05.2021 - 10.2021
HIGH SCHOOL DIPLOMA -
Rolesville High School
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