Tyrisa Rogers
Fort Lauderdale,FL
Summary
Maintaining Front desk , answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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Overview
8
8
years of professional experience
Work History
Medical Receptionist
Boynton medical center
Boynton Beach, FL
06.2023 - 05.2024
- Pulled patient charts for upcoming appointments.
- Followed-up with insurance companies and individuals to resolve discrepancies.
- Scanned incoming documentation.
- Wrote reports, emails, memoranda, letters and releases.
- Typed medical orders for procedures and laboratory tests.
- Kept department clean, organized and professional.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Set up patient charts and documented information in various company software.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Managing money
- Schedule / reschedule appointments
- Open and close office
Medical Receptionist
pompano medical
Pompano Beach, FL
06.2023 - 05.2024
- Handled clerical functions such as answering telephone calls and retrieving files to keep office functioning properly.
- Met incoming guests and escorted customers to specific destinations.
- Organization and planning.
- Schedule, reschedule and confirm patient appointments.
- Managing money.
Toatal Orthopedic
Business Department , Front Office , Back Office
Lauderdale Lakes, FL
03.2022 - 08.2022
- Followed emerging trends in orthopedics to offer patients cutting-edge options.
- Leveraged knowledge and experience to diagnose and treat musculoskeletal disorders in adult patients.
- Spearheaded research into specific orthopedic conditions and developed new surgical techniques.
- Minimized risks to patients by following exceptional surgical standards with every procedure.
Customer Service Representative
IQor Inc.
02.2017 - 12.2018
- Ability to multi-task.
- Computer knowledge.
- Conflict resolution.
- Effective listening.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
Mcdonalds
Cashier / customer service
02.2016 - 09.2016
- Connecting well with the customers, giving them the best care of what they need.
- Able to cope with different people and solving problems.
- Friendly, courteous and enthusiastic.
- Collect cash, checks, and credit card payments from customers.
- Maintain cash control over register drawer and verify amounts are correct.
Education
High School Diploma -
Dillard High
Ft LauderdaleMedical Assistant Diploma -
Florida Career College - Ft Lauderdale
Ft LauderdaleSkills
- HIPAA guidelines
- Referral verification
- Front desk operations
- Technologically savvy
- Patient callbacks
- Records maintenance
- Records management
- First Aid/CPR
- Planning and coordination
- Communications
- Relationship development
- Customer service
- Organization
- Problem resolution
Timeline
Medical Receptionist
Boynton medical center
06.2023 - 05.2024
Medical Receptionist
pompano medical
06.2023 - 05.2024
Toatal Orthopedic
Business Department , Front Office , Back Office
03.2022 - 08.2022
Customer Service Representative
IQor Inc.
02.2017 - 12.2018
Mcdonalds
Cashier / customer service
02.2016 - 09.2016
High School Diploma -
Dillard High
Medical Assistant Diploma -
Florida Career College - Ft Lauderdale