Daniel J Kim
Centennial,CO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Pho 92 Dia
05.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport. (
Server
Old Town Hot Pot
08.2021 - 12.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Served over 40 people completely by myself
Server
Poke Story
04.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient service with a friendly demeanor.
- Prepared menu items accurately and efficiently according to established recipes and guidelines, ensuring consistent quality.
- Exceeded expectations in both speed and accuracy when assembling orders, reducing wait times for customers during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Lifeguard
Front Range Recreation
05.2019 - 09.2019
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
Education
GED -
Grandview High School
Centennial, CO05.2021
University of Colorado
Denver, ColoradoSkills
- Order Management
- Suggestive Selling
- Sales Techniques
- Quality Control
- Problem Solving
- Conflict Resolution
Languages
Korean
Native or Bilingual
Timeline
Server
Pho 92 Dia
05.2023 - 12.2023
Server
Old Town Hot Pot
08.2021 - 12.2022
Server
Poke Story
04.2021 - 08.2021
Lifeguard
Front Range Recreation
05.2019 - 09.2019
GED -
Grandview High School
University of Colorado