Umesh Gautam Gautam
Everett,MA
Summary
Proven team player and adept in customer engagement, I excelled at Markad Group LLC by enhancing customer satisfaction and streamlining service efficiency. Leveraging skills in time management and safe food handling, I significantly contributed to team success, fostering client loyalty and expanding the customer base at Kalimati Fruits and Vegetables.
Overview
8
8
years of professional experience
Work History
Crew Member
Markad Group LLC
01.2023 - Current
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Salesperson
Kalimati Fruits and Vegetables
03.2017 - 01.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Set and achieved company defined sales goals.
Education
High School Diploma -
CIC Int'l College
Kathmandu03.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Customer Engagement
- Taking Orders
- Safe Food Handling
Timeline
Crew Member
Markad Group LLC
01.2023 - Current
Salesperson
Kalimati Fruits and Vegetables
03.2017 - 01.2023
High School Diploma -
CIC Int'l College
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