Unikqua L. Brown
Bronx
Summary
Results-oriented achiever with a track record of surpassing targets and achieving success in fast-paced environments. Possesses a unique blend of strategic thinking and hands-on experience, delivering impactful solutions to enhance organizational performance. Currently seeking a full-time role that offers professional challenges and utilizes strong interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Office Services
Epiq Global LLC
10.2015 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Keep the reception area clean and neat to give visitors a positive first impression
- Answered incoming calls, directing clients to individuals addressing specific needs
- Handled complaints and questions, and redirected calls to other team members
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession
- Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs
- Delivered clerical support by handling a range of routine and special requirements
- Completed clerical tasks such as filing, copying, and distributing mail
Temp Administrative Assistant
Abacus Staffing Corp
07.2012 - 05.2022
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient
- Provided backup to the front desk to step in to assist with various tasks whenever the employee was absent or at lunch
Education
Bachelor of Science - Business Administration and Management
The College Of Westchester
White Plains, NY09-2015
Skills
- Shipping and Receiving
- Organization
- Customer Service Skills
- Detailed Oriented understanding
- Communications
- Scheduling
- Multi-Line Telephone Systems
- Clerical Support
- File Management
- Data Entry
Timeline
Office Services
Epiq Global LLC
10.2015 - Current
Temp Administrative Assistant
Abacus Staffing Corp
07.2012 - 05.2022
Bachelor of Science - Business Administration and Management
The College Of Westchester
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