Unique Early
Jacks Family Resturant
Chattanooga,TN
2
years of professional experience
Dynamic and results-driven professional with extensive experience at Bojangles' Famous Chicken 'n Biscuits, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and ensure order accuracy while training new staff. Strong multitasking skills and attention to detail contribute to consistently high customer satisfaction.
Work History
Crew Member
3 Months- Prepared food orders following restaurant recipes and quality standards
- Operated register and handled customer transactions accurately
- Assembled menu items with speed and attention to presentation
- Maintained clean workstations, dining areas, and food service equipment
- Assisted teammates during busy periods to keep service flowing smoothly
- Stocked supplies and rotated ingredients to support kitchen operations
- Delivered friendly customer service while resolving basic order questions
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member Team Leader
2 Years- Supervised crew members during food preparation, service, and cleanup to maintain smooth shift operations.
- Trained new team members on Bojangles standards, cashier procedures, and drive-thru service.
- Monitored order accuracy and expedited ticket flow to support fast, consistent guest service.
- Coordinated biscuit, chicken, and side item preparation to keep product ready throughout rush periods.
- Resolved guest concerns promptly while protecting service quality and team efficiency.
- Enforced food safety, sanitation, and temperature-check procedures to maintain compliance.
- Managed register activity, payment processing, and cash drawer balancing with attention to detail.
- Organized opening and closing tasks, including stocking, cleaning, and restocking front-line stations.
Education
- Nursing Midwifery
High School Diploma
- Honoree of Unique Early
- Honor Roll of all semesters
- Completed AP course in psychology
- 3.6 GPA
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Cash handling
Attention to detail
Customer engagement
Taking orders
Self-discipline
Interactive communication skills
Flexible schedule
Initiative and Self-motivation
Basic math
Valid Driver's license
Visual communication
Creativity and innovation
Telephone etiquette
Willingness to learn
Timeline
Crew Member
Jacks Family Resturant
07.2026 - CurrentRead More
Crew Member Team Leader
Bojangles' Famous Chicken 'n Biscuits
07.2024 - 07.2026Read More
Chattanooga State Community College
from Nursing Midwifery
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East Ridge High School
High School Diploma
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