Usaneekorn Khemmathatpong
Daly City,CA
Summary
Dynamic and dedicated Massage Therapist with extensive experience at Burke Williams Spa, specializing in deep tissue and Swedish techniques. Proven ability to enhance client satisfaction through exceptional customer service and tailored treatment planning. Committed to wellness education and continuous skill development, fostering a relaxing and rejuvenating environment for all clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Massage Therapist
Burke Williams Spa
02.2022 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Utilized deep tissue, Swedish and Thai massage therapy techniques to provide options to customers.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Spa Receptionist
TubTim Siam Thai Massage
06.2018 - 01.2022
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas and treatment rooms and learned details of types of treatments and procedures in order to answer questions from spa guests.
- Confirmed appointments, facilitated seamless check-in and check-out processes, and updated client records.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Resolved client concerns with empathy and professionalism, maintaining a positive reputation.
Education
Associate of Science - Registered Nurse
City College of San Francisco
San Francisco, CABachelor of Arts - Korean Studies
Chiang Mai Rajabhat University
University In Chiang Mai, Thailand03-2010
Skills
- Customer service
- Deep tissue, Swedish, Thai, and Pregnancy massage
- Treatment Planning
- Aromatherapy, hot stone, and reflexology techniques
- Time management
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Certified Massage Therapist (CMT) - National Certification Board for Therapeutic Massage & Bodywork (NCBTMB).
Languages
Thai
Native or Bilingual
Korean
Professional Working
Timeline
Massage Therapist
Burke Williams Spa
02.2022 - Current
Spa Receptionist
TubTim Siam Thai Massage
06.2018 - 01.2022
Associate of Science - Registered Nurse
City College of San Francisco
Bachelor of Arts - Korean Studies
Chiang Mai Rajabhat University
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