Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ustina Adeeb

Murfreesboro,TN

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Mobile Expert

T-Mobile
Murfreesboro, Tennessee
02.2024 - 11.2026
  • Assisted customers with mobile device selections and service plans.
  • Educated customers on device features and benefits, facilitating informed purchase decisions.
  • Demonstrated product features and benefits to enhance customer knowledge.
  • Promoted special offers and promotions, boosting customer engagement through targeted outreach.
  • Collaborated with team members to enhance store operations and elevate customer service standards.
  • Trained new staff on sales techniques and company policies to ensure compliance.

Receptionist

Milano nails
Murfreesboro, Tennessee
12.2025 - 08.2026
  • Answered phone calls and addressed client inquiries promptly.
  • Provided information about services and pricing to clients.
  • Managed appointment scheduling using salon software efficiently.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Coordinated cross-departmental collaboration to enhance operational efficiency.
  • Analyzed workflow processes to identify areas for improvement.

Server

Goodness Gracious
Murfreesboro, Tennessee
03.2023 - 12.2024
  • Provided exceptional service to high volume of daily customers.
  • Provided excellent customer service in a fast-paced dining environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Trained new servers on menu items and service protocols. on menu items and service standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

Bachelor of Science - Information And Computer Systems

Middle Tennessee State University
Murfreesboro, TN
01-2027

Skills

  • Customer service
  • Team collaboration
  • Project management
  • Technical troubleshooting
  • Data analysis
  • Cybersecurity basics
  • Software testing
  • Security monitoring
  • Programming languages
  • Problem analysis

Languages

Arabic
Professional
Spanish
Limited

Timeline

Receptionist

Milano nails
12.2025 - 08.2026

Mobile Expert

T-Mobile
02.2024 - 11.2026

Server

Goodness Gracious
03.2023 - 12.2024

Bachelor of Science - Information And Computer Systems

Middle Tennessee State University
Ustina Adeeb