Summary
Overview
Work History
Education
Skills
Timeline
Generic

Uyen Nguyen

Houston,TX

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Shift Leader

Baskin Robins
02.2021 - 12.2023
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Education

High School Diploma -

Chavez High School
Houston, TX
06.2022

Skills

  • Equipment Troubleshooting
  • Customer Service Management
  • Production Reporting
  • Conflict Resolution
  • Client Support
  • Staff Education and Training
  • Microsoft Office suite
  • Zoom

Timeline

Shift Leader

Baskin Robins
02.2021 - 12.2023

High School Diploma -

Chavez High School

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Uyen Nguyen