Valeria Aguilar
Fort Worth,TX
Summary
Dynamic and dedicated professional with a proven track record at Fiesta Mart LLC, excelling in customer service excellence and cash management. Recognized for resolving customer complaints effectively, fostering loyalty, and achieving sales targets through teamwork and attention to detail. Committed to maintaining high standards of professionalism and integrity in all interactions.
Overview
1
1
year of professional experience
Work History
Cashier
Fiesta Mart LLC
Fort Worth, TX
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
High School Diploma -
Polytechnic Highschool
Fort Worth, TX06.2024
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Customer relations
- Professionalism and courtesy
- Cash management
- Issue resolution
- Complex Problem-solving
- Attention to detail
- Decision making aptitude
- Proficient in software
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Fiesta Mart LLC
08.2022 - 08.2023
High School Diploma -
Polytechnic Highschool