Valeria Del Castillo Ortiz
353 Sparrows Lane, Norcross,GA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
6
6
years of professional experience
Work History
Bank Teller
Wells Fargo
Chamblee, GA - Georgia
03.2023 - Current
- Welcomed customers and offered pleasant service during entire transaction.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Delivered exceptional service to customers in person or over telephone.
- Entered transactions into computer and issued customer receipts.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Sales Representative
Boost Moblie
Chamblee, GA - Georgia
05.2018 - 03.2023
- Contacted new and existing customers to outline benefits of products.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Efficiently able to manage up to 6-8 people & delegate tasks.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts and implementing sales strategies to win business.
- Troubleshooting & configured tech issues on cellphones.
Education
High School Diploma -
Meadowcreek High School
4455 Steve Reynolds Blvd, Norcross, Ga 3009305.2019
Skills
- Communication
- Bilingual
- Adaptability & Flexibility
- Customer Service
- Detail Oriented
- Problem Solving
- Relationship Building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bank Teller
Wells Fargo
03.2023 - Current
Sales Representative
Boost Moblie
05.2018 - 03.2023
High School Diploma -
Meadowcreek High School
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