Communicated effectively with kitchen staff regarding customer allergies or special requests.
Check food before serving it to customers.
Deliver food orders promptly and courteously.
Respond efficiently to guest inquiries and complaints in a professional manner.
Handle money transactions accurately while following company procedures for handling cash payments.
Cocktail Pool Server
MGM Resorts
Las Vegas, NV
06.2021 - 10.2023
Checked identification for alcohol purchases to verify legal drinking age.
Provided friendly and courteous service to customers at all times
Collaborated with kitchen staff to ensure timely delivery of food orders.
Developed a strong customer-first mindset and demonstrated excellent multitasking skills by efficiently managing multiple requests at once, while managing up to 15 open tabs at a time.
Server
Carmines
Las Vegas, NV
10.2022 - 06.2023
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Checked with customers to determine satisfaction with meals, promptly taking action to correct any complaints.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Monitored dining room for cleanliness and proper set-up at all times.
Special Events Coordinator
Boardroom Inc
Scottsdale, AZ
05.2020 - 10.2022
Budget management
Maintained accurate records of all activities related to special events including contracts, invoices, receipts and attendance lists.
Coordinated and managed all logistics for special events, including venue selection, catering, decorations, entertainment, and transportation