VALERIA PÉREZ CASTRO
Tarzana,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Gen Korean BBQ
11.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender
Sea Grill Restaurant
07.2022 - 10.2023
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Cashier
Casino Gran Madrid - Sportsbet
09.2020 - 03.2022
- Experience with high volume transactions
- Customer Service
- Explaining odds and different ways of betting Giving information about products like gaming machines Reporting any suspicious betting patterns or under-age gambling to the shop manager
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager/Hostess
La Chalana Madrid
06.2018 - 03.2020
- Answering phone calls, customer protocol, execution of specific tasks at reception. -Responsible for answering emails on the restaurant's official account.
- Inventory replenishment. -Knowledge of the menu with more than 50 dishes.
- Cash register management.
- Opening and closing of the cash register.
- Control of customer table reservations. - Supervision of the signing of contracts and severance payments of employees.
Education
High School Diploma -
Gregorio Marañon
Av. De El Ferrol,43,Fuencarral,28029 Madrid,Spain07.2017
Skills
- High-Volume Dining
- Guest Relations Management
- Food and Beverage Service
- Team Player
- Adaptable and Flexible
- Strong Work Ethic
- Hospitality service expertise
- Professional Appearance
- Order Accuracy
- Allergy awareness
- Warm and Friendly
- High Energy and Stamina
Languages
Spanish
Native or Bilingual
English
Professional Working
About me
Age 23 years old.
Nacionality Spanish.
Work Permit Card.
current food handler card and TAM card.
Timeline
Server
Gen Korean BBQ
11.2023 - 05.2024
Bartender
Sea Grill Restaurant
07.2022 - 10.2023
Cashier
Casino Gran Madrid - Sportsbet
09.2020 - 03.2022
Manager/Hostess
La Chalana Madrid
06.2018 - 03.2020
High School Diploma -
Gregorio Marañon
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