Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

Valerie Bravo

Mount Laurel

Summary

Developed valuable skills in fast-paced operational environment, emphasizing team leadership and process optimization. Strong aptitude for problem-solving and strategic planning, consistently driving successful outcomes. Seeking to transition into new field, leveraging transferable skills to contribute to dynamic team environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Supervisor

The Funplex
07.2022 - Current
  • Oversee the day-to-day activities of employees, and the entertainment facilities.
  • Train team members across various departments.
  • Monitor staff performance.
  • Enforce safety regulations to ensure a secure environment for guests and staff.
  • Assist in resolving guest complaints promptly, ensuring customer satisfaction.
  • Monitor performance metrics to identify areas for improvement within the team.
  • Provide support to other departments as needed to meet organizational goals.
  • Providing exceptional customer service.
  • Assist in the hiring process by conducting interviews.
  • Develop and implement standard operating procedures to ensure an efficient workflow.
  • Perform audits of operational processes in order to identify potential risks or areas for improvement.
  • Register and cash-handling experience.
  • Operate attractions using standard operating procedures.
  • Set up and assist with events.
  • Coordinate with other supervisors, combining group efforts to achieve goals.
  • Office and documentation experience.

Education

Associate of Science -

Rowan College At Burlington County
Mount Laurel, NJ
05.2026

High School Diploma - undefined

Lenape High School
Medford, NJ
06.2024

Skills

  • Customer service
  • Administrative tasks
  • Employee training
  • Conflict resolution
  • Team collaboration
  • Cash control
  • Documentation
  • Incident reporting
  • Staff supervision
  • Operations management
  • Performance monitoring
  • Task delegation
  • Safety oversight
  • Production

Accomplishments

  • 2020 Academic Excellence Award
  • 2023-2024 Lenape High School’s Renaissance Club Certificate of Excellence
  • Member of Lenape Business Honor Society
  • 2024 New Jersey Seal of Biliteracy in Spanish
  • 2024 Global Seal of Biliteracy
  • Dean’s List for the 2024 Fall semester
  • Dean’s List for the 2025 Spring semester
  • Phi Theta Kappa Honor Society

Certification

IROC Certified

LANGUAGES

English
Spanish

Timeline

Operations Supervisor

The Funplex
07.2022 - Current

High School Diploma - undefined

Lenape High School

Associate of Science -

Rowan College At Burlington County