Valerie Fulton
Bloomington,IN
Summary
Dynamic Assistant Property Manager with a proven track record at Deer Park Management, excelling in operations management and relationship building. Achieved record-breaking leasing numbers while expertly negotiating contracts and resolving legal issues. I foster strong tenant relations and ensure compliance, enhancing overall property performance.
Overview
19
19
years of professional experience
Work History
Assistant Property Manager
Deer Park Management
Bloomington, IN
12.2010 - Current
- Achieved record renewal rates and leasing numbers annually through targeted leasing strategies.
- Excel in overall sales, rental, and residential services of 361 units within four separate communities and rental homes.
- Scheduled and coordinated vendor turnover for 150 units within 3 weeks while moving in new tenants.
- Managed court and collection proceedings, successfully recovering outstanding debts.
- Developed strong, professional relationships with residents, enhancing tenant satisfaction and engagement.
- Handle resident complaints and prioritize maintenance requests.
- Oversee daily operations, maintenance and administration of various properties.
- Coordinate general maintenance and repairs to keep facilities operational and attractive.
- Maintain thorough, accurate and compliant records for internal and regulatory audits.
- Maintain records of correspondence with residents and tenants.
- Update tenant and unit information to keep current in housing database.
- Manage direct conflict using persuasive communication skills and expert knowledge of leasing agreements.
- Explain policies and procedures to tenants and enforce rules.
- Seek and analyze bids for repairs, renovation and general maintenance.
- Remain aware of construction and maintenance projects and notify appropriate individuals of project updates, delays and schedule changes.
- Continually seek knowledge of competition through consistent evaluation of market conditions and trends.
Assistant Manager
DNC Parks and Resorts at Yosemite
Yosemite Valley, California
12.2006 - 09.2011
- Assisted in managing daily operations for concessionaire at premier national park.
- Optimized guest services by aligning staff schedules with operational needs.
- Trained new employees on policies, procedures, and customer service standards.
Education
Bachelor of Science - Recreation, Tourism Management and Event Planning
Indiana University-School of Public Health
Bloomington, IN05-2006
Certificate in Journalism -
Indiana University-Media School
Bloomington, IN05-2006
Skills
- Tenant relations
- Operations management
- Rent optimization
- Vendor relations
- Contract negotiation
- Deposit management
- Compliance resolution
- Code compliance
- Legal resolution
- Microsoft Office applications
- Decision making
- Administrative leadership
- Networking
Affiliations
MCCSC PTO-Treasurer
Timeline
Assistant Property Manager
Deer Park Management
12.2010 - Current
Assistant Manager
DNC Parks and Resorts at Yosemite
12.2006 - 09.2011
Bachelor of Science - Recreation, Tourism Management and Event Planning
Indiana University-School of Public Health
Certificate in Journalism -
Indiana University-Media School