Valerie Ramirez
Elkhart,IN
Overview
1
1
year of professional experience
Work History
To Go Specialist
Olive Garden Restaurant
Elkhart, Indiana
02.2024 - Current
- Ensured that all food safety regulations were followed during meal preparation process.
- Inspected dining areas prior to opening to ensure furniture was arranged properly and cleanliness standards were met.
- Reported any maintenance issues promptly so that repairs could be made quickly.
- Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
- Checked temperatures of hot foods regularly to make sure they were kept at safe serving temperatures.
- Performed regular maintenance checks on equipment used during shift operations.
- Restocked condiment stations with appropriate amounts of ketchup, mustard, mayonnaise.
- Assisted kitchen staff with food preparation tasks such as chopping vegetables or prepping sauces.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Adhered to company policies related to health codes and safety regulations at all times.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
Host/Receptionist
Olive Garden Restaurant
Elkhart, IN
11.2023 - Current
- Contributed to team efforts by accomplishing related tasks as needed.
- Greeted guests upon arrival and provided them with menus.
- Served as point-of-contact for resolving guest complaints or special requests.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
- Provided customers with accurate wait times and monitored waiting list.
Education
Bachiller En Ciencias -
Narciso Yepes
Venezuela 09-2016
Skills
- Order Accuracy
- Sanitation Standards
- Food presentation
- Goal-Oriented
- Food Preparation
- Quick Learner
- Guest Relations Management
- Payment Processing
- Organizational Skills
- Effective Communication
- [Language] translation
- Customer Support
- Database Maintenance
Timeline
To Go Specialist
Olive Garden Restaurant
02.2024 - Current
Host/Receptionist
Olive Garden Restaurant
11.2023 - Current
Bachiller En Ciencias -
Narciso Yepes