Valery Moreno
West Haven
Summary
Motivated crew employee who takes pride in providing great customer service and helping daily operations run smoothly. Known for strong time management and teamwork, and for maintaining a clean, organized, and welcoming environment for customers. Reliable and attentive, with solid problem-solving skills, and experience handling cash and assisting customers. Communicates clearly and works well with others, always aiming to create positive experiences that keep guests coming back.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
Milford
04.2024 - Current
- Assisted customers by taking orders and providing menu recommendations.
- Maintained cleanliness of workstations and dining areas to meet health standards.
- Adapted to changing priorities while maintaining a focus on customer service.
- Ensured timely delivery of food items to maintain service efficiency.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Was awarded as the best order taker during an inspection.
Crew Member
Dunkin' Donuts
New Haven
05.2022 - 08.2022
- Assisted customers by taking orders and providing menu recommendations.
- Supported food preparation by assembling ingredients and maintaining cleanliness.
- Collaborated with team members to ensure efficient service during peak hours.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Adapted to changing priorities while maintaining a focus on customer service.
- Executed cash handling procedures accurately during transactions.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Ensured timely delivery of food items to maintain service efficiency.
Education
High School Diploma -
Mercy High School
Middletown, CT05-2023
Some College (No Degree) - Psychology
UConn
Waterbury, CTSkills
- Customer service
- Cash handling
- Food safety
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Adaptability skills
- Cleaning
- Kindness
- Self-discipline
- Patience
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Crew Member
Wendy's
04.2024 - Current
Crew Member
Dunkin' Donuts
05.2022 - 08.2022
High School Diploma -
Mercy High School
Some College (No Degree) - Psychology
UConn