Vallerie Cobarrubias
Houston,TX
Summary
Dynamic professional with a strong background in customer service at Courtyard Marriott, adept at resolving issues and enhancing guest satisfaction. Skilled in financial transactions and detail-oriented problem-solving, I excel in creating loyal customer relationships while maintaining high standards of service and operational excellence. Versatile welder experienced in MIG and TIG techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Courtyard Marriott
03.2021 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Managed the property ensuring the building was tidy and presentable as well as ensuring everything was working properly in and out of rooms.
Welder
Gulf Coast Environmental
01.2021 - 03.2021
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
Welder
Sabre Industries
08.2019 - 02.2021
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Inspected welds and checked critical measurements to meet specifications.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Issue resolution
- Financial transactions
- Flexible schedule
Certification
- Welding Trained/Certified - 2019-2020
Languages
Spanish
Limited Working
Timeline
Guest Service Representative
Courtyard Marriott
03.2021 - Current
Welder
Gulf Coast Environmental
01.2021 - 03.2021
Welder
Sabre Industries
08.2019 - 02.2021
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