Vanely Esparza

• Maintained cleanliness of workstations and dining areas consistently throughout shifts.
• Collaborated with team members for timely order fulfillment and efficiency.
• Processed cash transactions accurately at front counter, ensuring financial integrity.
• Completed opening and closing tasks, including workstation setup and supply restocking.
• Handled customer complaints effectively, maintaining professionalism throughout interactions.

• Operated espresso machines and coffee-making equipment to ensure efficient service.
• Trained new baristas on beverage preparation techniques, enhancing team skills.
• Maintained adherence to health and safety standards for a secure environment.
• Prepared and served coffee, espresso drinks, blended coffees, and teas promptly.
• Displayed composure during high-volume periods and special events to maintain service quality.

Executed thorough cleaning of restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.

• Addressed and resolved customer complaints professionally to ensure satisfaction.
• Delivered excellent customer service to foster a welcoming atmosphere for guests.