Vanessa Alvarez
Las Vegas,NV
Summary
Energetic waitress with several years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing several tables at once with perfect accuracy and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
50's Diner Omelet House
Las Vegas, NV
12.2023 - Current
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
- Answered questions about menu items, ingredients, and pricing.
- Presented menus and answered questions regarding items.
Cocktail Server
Rocco's
Los Angeles, CA
06.2021 - 11.2023
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Maximized sales of specials and drinks by thoroughly promoting to customers and maintaining great salesmanship.
- Maintained clean and organized bar area.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
Server
Top Falafel
Los Angeles, CA
01.2017 - 04.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Simon Bolivar
Venezuela11.2009
Skills
- ID Verification
- Guest Relations Management
- Accurate Cash Handling
- Cleaning and Sanitization
- Handling Complaints
- Safe Food Handling
- Customer Service
- Bilingual
Certification
- Nevada Alcohol Education Card
- Food Handler Safety Training card
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Waitress
50's Diner Omelet House
12.2023 - Current
Cocktail Server
Rocco's
06.2021 - 11.2023
Server
Top Falafel
01.2017 - 04.2020
High School Diploma -
Simon Bolivar
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