Vanessa Ayala
Riverside,CA
Summary
Proven leader with a track record of driving sales growth and enhancing team performance at Wetzel's Pretzels. Excelled in money handling and fostering team motivation, leading to increased accuracy in cash management and a motivated workforce. Skilled in implementing effective sales strategies and recruitment, ensuring high-quality customer service and repeat business.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Wetzel's Pretzels
01.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree - History Teacher Education
Cal Poly Pomona
Pomona, CA05.2026
High School Diploma -
Polytechnic High School
Riverside, CA05.2022
Skills
- Sales Growth
- Schedule oversight
- Employee performance evaluation
- Money Handling
- Cost Control
- Sales Strategies
- Team motivation
- Recruitment and hiring
- Policy Enforcement
- Performance reviewing
Timeline
Assistant Manager
Wetzel's Pretzels
01.2021 - Current
No Degree - History Teacher Education
Cal Poly Pomona
High School Diploma -
Polytechnic High School
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