Summary
Overview
Work History
Education
Skills
Languages
Timeline

Vanessa Lambert

Henderson,KY

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Hertz Car Rental. Expert in managing operations, demonstrating exceptional organizational skills and professionalism. Achieved significant business growth through strategic planning and fostering strong client relationships. Skilled in staff leadership and efficient time management, consistently delivering results beyond expectations.

Overview

19
19
years of professional experience
1
1
year of post-secondary education

Work History

Manager in Training

Hertz Car Rental
11.2023 - 04.2024
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Business Owner

Tikay Caribbean Taste LLC
12.2019 - 09.2023
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Assisted in recruiting, hiring and training of team members.

Certified Nursing Assistant

Henderson Nursing And Rehabilitation Center
04.2014 - 12.2019
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Medical Dispatcher

Health Watch Usa
05.2005 - 08.2009
  • Ensured accurate documentation of all calls, adhering to strict confidentiality standards and HIPAA regulations.
  • Utilized advanced computer-aided dispatch software to manage multiple incidents simultaneously, optimizing resource allocation.
  • Collaborated with other emergency services, such as police and fire departments, to coordinate efficient responses to incidents.
  • Boosted customer satisfaction ratings by consistently providing empathetic support and clear communication during distressing situations.

Education

Some College (No Degree) - Nursing

Ivy Tech Community College , Evansville, IN
08.2016 - 08.2017

Skills

  • Staff Leadership
  • Managing Operations and Efficiency
  • Idea Development and Brainstorming
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Business Planning
  • Professionalism
  • Account Management

Languages

Creole
Native or Bilingual
French
Professional Working

Timeline

Manager in Training - Hertz Car Rental
11.2023 - 04.2024
Business Owner - Tikay Caribbean Taste LLC
12.2019 - 09.2023
Ivy Tech Community College - Some College (No Degree), Nursing
08.2016 - 08.2017
Certified Nursing Assistant - Henderson Nursing And Rehabilitation Center
04.2014 - 12.2019
Medical Dispatcher - Health Watch Usa
05.2005 - 08.2009

Similar Profiles

CREATE PROFILE
Vanessa Lambert