Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VANESSA LUNA

Bronx,NY

Summary

Seeking a position as a Certified Registered Central Service Technician with a strong desire to promote efficiency and become a valuable asset to the company. Possessing a swift ability to learn and apply new skills, committed to leveraging these qualities to drive team success and make meaningful contributions. Maintains a strong work ethic and consistently seeks opportunities for personal and professional growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Concierge

Planned Companies
New York, USA
09.2022 - Current
  • Manage packages, mail, and keys using BuildingLink
  • Address inquiries with timely and professional responses via phone, email and in-person interactions
  • Train new concierge staff, ensuring consistent high level of service across team
  • Maintain detailed knowledge of local attractions, events, and services to better assist tenants and/or guests in making informed decisions

Assistant Buyer

Whole Foods Market
New York, USA
09.2023 - 09.2024
  • Reduced stock shortages by closely monitoring inventory levels and proactively placing orders for replenishment
  • Maintained accurate purchase order records, ensuring timely delivery of goods
  • Assisted in creating engaging visual displays by providing input on product placement and selection based on sales data analysis

Security Guard

Allied Universal
New York, USA
04.2022 - 12.2022
  • Monitored CCTV cameras and alarm systems
  • Completed full building and grounds patrols
  • Provided daily reports to document security activities and specific incidents
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team

Team Member

Whole Foods Market
New York, USA
01.2019 - 10.2021
  • Ensured fresh and appealing displays by keeping shelves clean and well stocked
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure

Education

Sterile Processing Program

Lehman College
The Bronx, NY
12-2024

High School Diploma -

New Visions Charter High School For The Humanities
The Bronx, NY
06.2016

Skills

  • Customer Service
  • Attention to detail
  • Time Management
  • Interpersonal skills
  • Basic computer skills
  • Training and mentoring
  • Effective problem solving
  • Basic knowledge of medical terminology
  • Excellent written and verbal communication skills
  • Basic knowledge of sterilization principles

Certification

Provisional CRCST Certification

Timeline

Assistant Buyer

Whole Foods Market
09.2023 - 09.2024

Concierge

Planned Companies
09.2022 - Current

Security Guard

Allied Universal
04.2022 - 12.2022

Team Member

Whole Foods Market
01.2019 - 10.2021

Sterile Processing Program

Lehman College

High School Diploma -

New Visions Charter High School For The Humanities
VANESSA LUNA