Vanessa McCollum
Tucson,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Clean Freak Car Wash
Tucson, AZ
11.2021 - 12.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Set up and activated customer accounts.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Used proven techniques to de-escalate angry customers during telephone interactions.
Griller
Baggin's Gourmet Sandwiches
Tucson, AZ
07.2021 - 09.2021
- Maintained cleanliness and organization of line workstations.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Safely operated ovens, grills and other kitchen equipment to minimize accidents.
- Received and stored food and supplies.
- Checked quality of food products to meet high standards.
- Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
- Garnished and arranged plated meals.
Education
High Shool
Prima Vera
Tucson, AZ10.2024
Skills
- Building Customer Trust and Loyalty
- English Fluency
- Customer Service
- Customer Relations
- Office Equipment Proficiency
- High-Energy Attitude
Timeline
Customer Service Representative
Clean Freak Car Wash
11.2021 - 12.2022
Griller
Baggin's Gourmet Sandwiches
07.2021 - 09.2021
High Shool
Prima Vera