Vanessa Ramirez
Kohler Water Spa
Milwaukee,WI
7
years of professional experience
Highly organized employee with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Work History
Front Desk Receptionist
2 Years 10 Months- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Bartender / Server
4 MonthsPharmacist Technician
7 Months- Improved patient satisfaction by accurately filling prescriptions and providing thorough medication counseling.
- Streamlined pharmacy processes for increased efficiency with regular inventory management and organization of medications.
- Enhanced customer experience by addressing questions, concerns, and providing knowledgeable recommendations regarding over-the-counter products.
- Maintained a safe and clean work environment, adhering to all relevant regulations and guidelines.
Turndown Attendant
1 Year 10 Months- Enhanced guest satisfaction by providing efficient turndown services and maintaining a clean environment.
- Assisted in achieving hotel cleanliness standards by performing daily room inspections and addressing any issues promptly.
- Streamlined the turndown process through effective communication with team members and proper allocation of tasks.
- Contributed to improved guest experience by anticipating needs, replenishing amenities, and offering personalized touches during turndown service.
Education
Cosmetology License - Cosmetology
High School Diploma
Skills
Inventory Control
Front Office Management
Spreadsheet Tracking
Guest Relations
Cash Handling
Beverage Preparation
Suggestive Selling
Menu Memorization
Quality Control Procedures
Time Management
Effective Communication
Attention to Detail
Professionalism
Timeline
Front Desk Receptionist
Kohler Water Spa
08.2023 - CurrentRead More
Bartender / Server
The Bull At Pinehurst Farms, Sheboygan Falls
05.2023 - 09.2023Read More
Pharmacist Technician
Walgreens
09.2022 - 04.2023Read More
Turndown Attendant
American Club Kohler
11.2019 - 09.2021Read More
Sheboygan North High School
High School Diploma
Read More
The Institute of Beauty And Wellness
Cosmetology License from Cosmetology
Read More