Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Saldivar

Chicago,IL

Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Little Caesars Pizza
Chicago, IL
10.2023 - Current
  • Ensured compliance with all safety regulations while performing tasks.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Developed strong working relationships with team members to foster collaboration.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Processed refunds and exchanges according to company policy.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Cashier

Kohls Corp
Norridge, IL
05.2024 - 12.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.

Education

High School Diploma -

William Howard Taft High School
Chicago, IL
05-2023

Skills

  • Positive Attitude
  • Customer Service
  • Store Opening and Closing
  • Cash Handling
  • Upselling strategies
  • Money Handling
  • Team Leadership

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Cashier

Kohls Corp
05.2024 - 12.2024

Cashier Team Lead

Little Caesars Pizza
10.2023 - Current

High School Diploma -

William Howard Taft High School

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Vanessa Saldivar