Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Viridiana Puebla

Edwards,CO

Summary

Positive Leasing Agent experienced in enhancing leasing operations through effective communication and problem-solving skills. Delivered exceptional results by efficiently managing administrative tasks and demonstrating strong time management and organizational abilities. Committed to contributing to team success and continuous learning.

Overview

2
2
Languages
8
8
years of professional experience

Work History

Patient Access Representative

Vail Health
Avon, Colorado
12.2024 - Current
  • Greeted patients upon arrival, ensuring warm and professional first impressions.
  • Provided exceptional patient care through effective communication and support.
  • Scheduled patient appointments to optimize clinic workflow and resource allocation.
  • Handled incoming voicemails and returned calls, promptly addressing patient inquiries to enhance patient satisfaction.
  • Processed payments efficiently throughout the day, ensuring financial accuracy.
  • Printed patient charts consistently, facilitating accurate and timely access to critical patient information.
  • Managed daily paperwork scanning, ensuring organized patient records for efficient access by staff.
  • Maintained a clean workspace to support a professional environment.

Leasing Agent

Eagle Bend Apartments
Avon, Colorado
07.2021 - 08.2024
  • Conducted property tours for prospective tenants, highlighting features and amenities to facilitate informed decisions. Guided potential tenants through leasing process, ensuring accurate application completion and timely documentation collection. Responded promptly to inquiries via phone, email, and in-person about property details. Resolved tenant concerns and maintenance requests promptly to enhance satisfaction and promote retention. Utilized leasing software to track leads, manage activities, and generate reports. Organized and stored documents systematically for easy retrieval., processed maintenance requests, answered phones, and issued notifications.
  • Conducted property tours with prospective tenants to showcase available units.
  • Assisted applicants with lease documentation and background verification processes.
  • Coordinated maintenance requests and follow-ups with service teams for tenant satisfaction.
  • Conducted property tours with prospective tenants to showcase available units.
  • Assisted applicants with lease documentation and background verification processes.
  • Coordinated maintenance requests and follow-ups with service teams for tenant satisfaction.

Cashier/Customer Service

Edwards Shell Station
Edwards, Colorado
06.2018 - 10.2020

Delivered exceptional customer service to enhance client satisfaction.

Managed cash handling processes, including accurately counting lottery machine funds to ensure financial integrity.

Restocked cooler shelves during busy hours to maximize product availability for customers. and store shelves to ensure product availability.

Prepared coffee beverages according to customer specifications to enhance customer satisfaction and drive repeat business. to meet customer preferences and boost sales.

Employed a positive attitude to create a welcoming shopping experience.

Maintained cleanliness of store environment to meet hygiene standards.

Collaborated with co-workers to foster a positive team atmosphere.

Supervised store operations in manager's absence to maintain efficiency.

Education

High School Diploma -

Battle Mountain High School
Edwards, CO
05-2014

Skills

  • Registration management
  • Payment processing
  • Office administration
  • Software proficiency
  • Time management
  • Communication skills
  • Phone and email etiquette
  • Customer service excellence
  • Team collaboration
  • Interpersonal skills
  • Critical thinking
  • Following directions
  • Typing proficiency

Languages

English
Limited
Spanish
Professional

Timeline

Patient Access Representative

Vail Health
12.2024 - Current

Leasing Agent

Eagle Bend Apartments
07.2021 - 08.2024

Cashier/Customer Service

Edwards Shell Station
06.2018 - 10.2020

High School Diploma -

Battle Mountain High School
Vanessa Viridiana Puebla