Vannessa Grier
Woodstock,GA
Summary
Proven leader in customer service, adept at issue resolution and time management. Excelled in maintaining high-quality standards and customer satisfaction, leveraging skills in cash handling and effective communication. Achieved significant improvements in service delivery by training staff and optimizing operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Fat Shack
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Addressed customer complaints and inquiries to verify satisfaction.
- Provided attentive service and proactively assessed guest needs.
Server
The Captain's Boil
04.2022 - 08.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Shift Leader
Wendys Restraunt
10.2020 - 04.2022
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Mceachern High School
Powder Springs, GASkills
- Customer Assistance
- Cash handling expertise
- Time management skills
- Liquor Law Compliance
- Issue Resolution
- Cleaning and sanitizing
- Quality Assurance
- Relationship Building
- Staff Training
- Decision-Making
- Conflict Management
- Exceptional interpersonal communication
Certification
Basic life support
Timeline
Cashier
Fat Shack
03.2023 - Current
Server
The Captain's Boil
04.2022 - 08.2022
Shift Leader
Wendys Restraunt
10.2020 - 04.2022
High School Diploma -
Mceachern High School
Similar Profiles
Alexis AmmonsAlexis Ammons
Line Cook at Fat ShackLine Cook at Fat Shack
Barbara KowalskiBarbara Kowalski
FRANCHISE OWNER at Fat ShackFRANCHISE OWNER at Fat Shack
Naveah AlvarezNaveah Alvarez
Back of House Cook at Shake ShackBack of House Cook at Shake Shack
DeAndrea DavisDeAndrea Davis
Property Manager at Charles Williams Real EstateProperty Manager at Charles Williams Real Estate
Taylor GonzalesTaylor Gonzales
Farmer's Market Vendor Assistant at Grant Park Farmers MarketFarmer's Market Vendor Assistant at Grant Park Farmers Market