Overview
Work History
Education
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Vanya Trotman

New York,NY

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director, Contract Management

MTA NYC Transit Authority
New York, NY
08.2017 - Current
  • Analyze customer feedback data to identify trends in product performance or customer service issues.
  • Assess employee performance against established benchmarks or departmental goals.
  • Delegate and manage a staff of 24 to ensure high standards in operational performance and ensure vendor compliance with contracts.
  • Prepare presentations for executive use at board meetings summarizing key developments within the company.
  • Meet with executive staff and stakeholders to address issues and implement solutions.
  • Support0 work-life balance to improve staff morale.
  • Forecast customer demand to anticipate funding for increased service.
  • Monitor progress by establishing plans, budgets and measuring results.
  • Provide guidance on legal matters related to contracts.
  • Mitigate business risks by working closely with staff members and assessing performance.
  • Guided and motivated staff to drive maximum performance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams such as customer relations, command center, to achieve goals.
  • Implemented campaigns and promotions to develop best practices and improve service.
  • Reviewed proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
  • Developed strategies for managing contractual relationships with vendors and suppliers.
  • Participated in negotiations with vendors to obtain favorable terms and conditions on contracts.
  • Provided guidance and advice on various aspects of contract management throughout the organization.
  • Managed the process for obtaining signatures from all parties involved in a contract agreement.
  • Implemented strategies for mitigating risk associated with contractual obligations.
  • Investigated and resolved compliance problems with independent approach focused on implementing and maintaining sound practices.

Manager, Contract Management

MTA NYC Transit Authority
New York, NY, NY
08.2007 - 08.2017
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
  • Monitored vendor performance using key metrics.
  • Coordinated resources across departments to maximize productivity levels.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Formed and sustained strategic relationships with vendors.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Directed the organization's daily operations, ensuring compliance with applicable policies and regulations.
  • Generated reports to review data and issue corrective actions for improvements.
  • Assisted in negotiating agreements with external partners such as contractors or consultants.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Cultivated and maintained relationships to promote positive work culture.

Contract Management Analyst

MTA New York City Transit Authority
New York, NY
10.2006 - 08.2008
  • Conducted regular meetings with other staff and units to review progress on strategic initiatives.
  • Coordinated resources across departments to maximize productivity levels.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Worked with department managers to formulate annual budgets.
  • Developed strategies for managing contractual relationships with vendors and suppliers.
  • Reviewed proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
  • Devised new and improved records management programs to organize and protect data.
  • Worked with Procurement and the Law Dept. in ensuring that negotiations with vendors obtained favorable terms and conditions on contracts.
  • Managed the process for obtaining signatures from all parties involved in a contract agreement.
  • Performed data analysis related to pricing models, payment schedules, delivery timelines.
  • Analyzed contractual commitments to ensure compliance with all applicable regulations, laws and other requirements.
  • Led valuation, due diligence at all stages of contract management process.
  • Implemented unique methods and methodologies, which helped reduce, and resolve issues.

Education

MBA - Financial Management

Pace University
New York, NY
06-2006

Bachelor of Science - International Business & Economics

USM
Hattiesburg, MS
12-1993

Affiliations

  • NY State Notary
  • Ordained Minister

Languages

French
Limited

Accomplishments

  • MTA Chairman's Award for Improving Staff Morale

Certification

  • Trained in Project and Contract Management

References

References available upon request.

Timeline

Director, Contract Management

MTA NYC Transit Authority
08.2017 - Current

Manager, Contract Management

MTA NYC Transit Authority
08.2007 - 08.2017

Contract Management Analyst

MTA New York City Transit Authority
10.2006 - 08.2008

MBA - Financial Management

Pace University

Bachelor of Science - International Business & Economics

USM

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Vanya Trotman