Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanya White-Ray

Pflugerville,TX

Summary

Enthusiastic Head Cashier with 4+ years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Overview

3
3
years of professional experience

Work History

Head Cashier

Sprouts Farmer Market
09.2022 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Educated employees on register use, merchandising, and customer service.

Service Supervisor

Randalls
04.2021 - 10.2022
  • Coached employees through day-to-day work and complex problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Team Lead

Walmart
10.2020 - 04.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

No Degree - General Studies

Shiner University
Kerrville

High School Diploma -

Hendrickson High School
Pflugerville
06.2016

Skills

  • Product Location
  • Customer Transactions
  • Customer Service
  • Monetary Transactions
  • Customer Feedback
  • Work Delegation
  • Train Employees
  • Punctual and Dependable
  • Self-Motivated and Disciplined

Timeline

Head Cashier

Sprouts Farmer Market
09.2022 - Current

Service Supervisor

Randalls
04.2021 - 10.2022

Team Lead

Walmart
10.2020 - 04.2021

No Degree - General Studies

Shiner University

High School Diploma -

Hendrickson High School

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Vanya White-Ray