Vaughn Bergen
New York,NY
Summary
Highly skilled Head Bartender with 5 years of experience in high-volume service environments. Fluent in Dutch, English, and Spanish, with exceptional knowledge of mixology, inventory management, and customer service. Demonstrated ability to lead bartending teams while creating positive guest experiences and maintaining operational efficiency. Notable for improving cocktail menu offerings and enhancing overall bar performance.
Overview
6
6
years of professional experience
Work History
Head Bartender
Kalibra Aruba
Aruba, Oranjestad
12.2023 - 08.2024
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Ensured accurate cash handling procedures were followed at all times.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
- Collected and organized daily till totals and tips.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Bartender
Quinta Del Carmen Aruba
Aruba, Aruba
02.2018 - 08.2022
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Neatly sliced and pitted fruit for garnishing drinks.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Attended regular training sessions to stay updated on new products or trends.
Education
College - Economics
EPI
Aruba05-2018
Skills
- Blending techniques
- Measurement accuracy
- Attentive service
- Garnish preparation
- Foreign language proficiency
- Strong communication skills
- Cash handling
- POS system proficiency
- Customer service
- Mixology
- Cocktail list development
Languages
English
Professional
Spanish
Professional
Dutch
Professional
Timeline
Head Bartender
Kalibra Aruba
12.2023 - 08.2024
Bartender
Quinta Del Carmen Aruba
02.2018 - 08.2022
College - Economics
EPI
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