Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Maintained accurate inventory levels for efficient pharmacy operations and cost control.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Assisted in preparation, distribution and storage of pharmaceuticals.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Chemical Technologist
Department Of Veterans Affairs
08.1994 - 02.1997
Contributed to patent applications by conducting thorough research on novel chemical technologies and processes.
Streamlined laboratory operations through the implementation of efficient testing procedures and data analysis techniques.
Conducted routine equipment maintenance to minimize downtime and maximize productivity in the lab environment.
Home Health Aide
RAIN Total Care Inc.
02.1989 - 07.1994
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Vocational Rehabilitation Counselor at U.S. Department of Veteran Affairs, Veteran Benefits AdministrationVocational Rehabilitation Counselor at U.S. Department of Veteran Affairs, Veteran Benefits Administration
Legal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits AdministrationLegal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits Administration