Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Vernon Covin

Jacksonville,AR

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

07.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
  • Supported management by assisting with inventory control measures, reducing waste costs over time.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Volunteer

Greater New Hope Baptist Church
01.2019 - 12.2023
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.

Education

BBA - Accounting And Business Management

Southern Technical College At Arkansas
Little Rock, AR
06.1991

Associate of Applied Science - Electronics

Arkansas College of Technology
Little Rock, AR
06.1990

High School Diploma -

Carlisle High School
Carlisle, AR
06.1988

Skills

  • Guest Experiences
  • Cleaning Techniques
  • Food Safety Measures
  • Verbal and Written Communication
  • Supply Restocking
  • Customer Interaction
  • Operational Standards
  • Cleaning and Sanitizing
  • Kitchen Support
  • Taking Orders
  • Order Taking
  • Kitchen Cook Lines
  • Recordkeeping
  • Customer Service Orientation
  • Strong Teamwork
  • Decision Making
  • Time Management
  • Excellent Communication
  • Inventory Management
  • Cross-Training
  • Food Presentation
  • Sales Techniques
  • Upselling Strategies
  • Order Delivery Practices
  • Order Management
  • Safe Food Handling
  • Hospitality Service Expertise
  • Sales Expertise
  • Quality Control

Timeline

Restaurant Team Member

07.2023 - 12.2023

Volunteer

Greater New Hope Baptist Church
01.2019 - 12.2023

BBA - Accounting And Business Management

Southern Technical College At Arkansas

Associate of Applied Science - Electronics

Arkansas College of Technology

High School Diploma -

Carlisle High School

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Vernon Covin