Veronica Castillo
Queens,NY
Summary
I am a dedicated and empathetic clinical medical assistant seeking to gain more experience and grow in the medical field. Dedicated to meeting regulatory and practice standards and committed to achieving the highest level of patient satisfaction. Cultivates trust and relationships with patients through excellent interpersonal and communication skills. I am very proactive in assigned tasks. Furthermore, I am a hard-working person who is not afraid to take duties.
Overview
2
2
years of professional experience
Work History
Cashier
Burlington
Queens, NY
10.2023 - Current
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed refunds for worn, damaged and broken merchandise.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
Clinical Medical Assistant
The Floating Hospital
New York, NY
01.2024 - 01.2024
- Conducted routine screening tests including vision acuity, hearing tests, EKGs.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed vital signs, such as blood pressure and temperature, on patients.
- Prepared treatment rooms for patient examinations.
- Recorded patient medical histories and documented vital signs in electronic medical records system.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Explained treatment procedures and physicians' instructions.
Construction Helper
Top Notch Finishes
New York, NY
02.2022 - 06.2022
- Cleaned job sites daily to maintain a safe work environment.
- Assisted with the demolition of existing structures and removal of debris.
- Organized and cleaned work area and tools.
Cable Technician Helper
JRS Solutions Corp
New York, NY
10.2021 - 01.2022
- Adhered to established safety protocols while working on ladders or rooftops during installation processes.
- Utilized knowledge of local building codes when performing work in order to meet safety regulations.
- Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
Education
GED -
Jamaica Learning Center
Queens, NY06-2022
CMA
New Age Training, Inc.
New York, NYSkills
- Customer Assistance
- Returns Processing
- ID Verification
- Customer Service
- Cash Handling
- Appointment Scheduling
- Clinical Documentation
- Specimen Collection
- Patient Scheduling
- Medical Terminology
- Vital Signs Monitoring
- Medical Coding
- Specimens Collection and Processing
Timeline
Clinical Medical Assistant
The Floating Hospital
01.2024 - 01.2024
Cashier
Burlington
10.2023 - Current
Construction Helper
Top Notch Finishes
02.2022 - 06.2022
Cable Technician Helper
JRS Solutions Corp
10.2021 - 01.2022
GED -
Jamaica Learning Center
CMA
New Age Training, Inc.
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