Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Veronica Chacon

Victoria,TX

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

19
19
years of professional experience

Work History

Receptionist

Crossroads Reliable Insurance
Victoria, TX
01.2022 - Current
  • Answered central telephone system and directed calls accordingly
  • Managed multiple tasks and met time-sensitive deadlines
  • Resolved customer problems and complaints
  • Corresponded with clients through email, telephone or postal mail
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Licensed Nail Technician

Self-employed
Victoria, TX
04.2003 - 01.2022
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Grew repeat client base by 20% through effective marketing and customer service.

Education

Licensed Manicurist - Designing Acrylic Nails

Victoria Beauty College Inc
Victoria, TX
04.2003

High School Diploma -

Stroman High School
Victoria, TX
05.1992

Skills

  • Call Answering and Routing
  • Upselling Products and Services
  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Credit Card Payment Processing
  • Patient and Empathetic

Timeline

Receptionist

Crossroads Reliable Insurance
01.2022 - Current

Licensed Nail Technician

Self-employed
04.2003 - 01.2022

Licensed Manicurist - Designing Acrylic Nails

Victoria Beauty College Inc

High School Diploma -

Stroman High School

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Veronica Chacon